Thursday, October 27, 2011

Oracle Buys RightNow

Company adds customer service cloud offering to its Public Cloud.

Oracle, a provider of software for information management, yesterday announced that it has entered into an agreement to acquire RightNow Technologies, Inc., a provider of cloud-based customer service, for USD 43.00 per share or approximately USD 1.5 billion net of RightNow's cash and debt. RightNow's Customer Service Cloud helps organizations deliver customer experiences across call centers, the web and social networks. Together, the company and RightNow can enable a superior customer experience at every contact and across every channel.

The company says that the Board of Directors of RightNow Technologies has unanimously approved the transaction. The transaction is expected to close by late 2011 or early 2012, subject to RightNow stockholder approval, certain regulatory approvals and customary closing conditions.

"Oracle is moving aggressively to offer customers a full range of cloud solutions including sales force automation, human resources, talent management, social networking, databases and Java as part of the Oracle Public Cloud," said Thomas Kurian, Executive Vice President, Oracle Development. "RightNow's leading customer service cloud is a very important addition to Oracle's Public Cloud."

"RightNow's products add leading customer experience capabilities that help empower companies to interact with and provide a consistent experience to customers across channels," said Greg Gianforte, CEO, RightNow. "We look forward to combining our complementary capabilities along with maintaining and expanding our presence in Bozeman, Montana in order to better service our customers."

4PSA Announces Major New Add-ons for Parallels Plesk Panel

Company releases latest versions of its hosting products range for Parallels Plesk Panel.

4PSA, a cloud computing software technology company, yesterday announced the release of the latest versions of its hosting products range for Parallels Plesk Panel. Its add-ons Clean Server, Spam Guardian, Total Backup, Central Login, and 4PSA OXtender provide now new functionalities, integrating perfectly into the Parallels Plesk Panel 10 business flows.

The company articulates that Clean Server and Spam Guardian have been redesigned for Plesk Panel 10. The antivirus and anti-spam services are now registered as additional Plesk services, simplifying management and integration with third-party provisioning tools such as Plesk Billing. Clean Server and Spam Guardian feature new reporting areas that simplify provisioning of cloud services. They enable service providers to charge customers based on service utilization. Moreover, the latest versions also introduce IMAP quarantine folders for infected emails.

It states that Total Backup continues to provide superior server level backup and disaster recovery functionalities with low I/O usage and remote storage facilities Total Backup is capable of encrypting the backup archives, which means that they can be safely stored on shared storage infrastructures, reducing costs and increasing flexibility. The add-ons for Plesk can be purchased from the company online store starting at USD 99.

"Back in 2003, 4PSA introduced email antivirus and anti-spam capabilities to Parallels Plesk Panel. In 2011, scanning and filtering are still crucial to any hosting service and 4PSA add-ons are preferred due to their accuracy and scalability. Both Clean Server and Spam Guardian support distributed workloads without affecting other hosting services," said Elena Carstoiu, 4PSA's VP of Sales and Marketing.

Canadian Web Hosting Launches Canadian Cloud Hosting Solution

The CA Cloud is the first cloud hosting solution designed for Canadians that is able to meet the needs of the most demanding business critical applications.

Canadian Web Hosting, a provider of web hosting and infrastructure services, yesterday announced the launch of its new cloud hosting services including enterprise ready CA Cloud Servers and Cloud Hosting solutions.

The company mentions that in combination with its CICA 5970 and SAS70 Type II certifications, its cloud hosting solutions address the needs of Canadians by delivering reliability and corporate governance for Canadian companies who are running critical applications for their businesses. To achieve this, the company is utilizing the virtualization technology from VMware and expanding its already reliable Xen and Hyper-V cloud solutions to help meet every customer's web hosting requirements from shared hosting to virtual and cloud servers.

It avers that included with every CA Cloud enterprise server, its certified support teams manage CA Cloud Servers from top to bottom including server deployment, patching, vulnerability updates, application and database server management, server hardening, firewalls, networking, back-ups and storage, allowing their customers to focus on their critical business needs.

"With Canadian Web Hosting's full spectrum of web hosting capabilities and industry best support, organizations looking to the cloud no longer have to worry about their data leaving Canada, keeping critical applications staying online, or competing for resources with those of other organizations, your cloud is dedicated to your business," said Kevin Liang, Chief Technology Officer at Canadian Web Hosting. "Our CA Clouds facilitate customization and integration that is an exact match to our client's requirements from shared cloud hosting to high performing VPS'. With each solution, our clients get highly redundant dedicated components that yield a higher-level of performance and availability for their critical infrastructure. This is something that is not always possible in typical Public Clouds today."

"Combining VMware, the web hosting industries leading virtualization technology, with flexible and highly scalable cloud hosting options, it's now easier than ever to take advantage of the cost savings provided by the cloud, and increase your uptime without the need for significant capital investment," said Matt McKinney, Business and Marketing Officer of Canadian Web Hosting. "This, in combination with our proven business and security practices and support capabilities, makes for a very compelling cloud service offering that is uniquely Canadian. It adopts our value system and ensures that every Canadian business has access to a enterprise ready cloud hosting service that fits a wide range of budget constraints."

Friday, October 21, 2011

Fasthosts Launches New Dedicated Servers

Company further bolsters its Dedicated Server range.

Fasthosts Internet Ltd, a web hosting provider, today announced the launch of two new servers to further bolster its Dedicated Server range.

The company avers that the new DS710i and DS910i both boast the new Sandy Bridge chipset and Intel Core i5 Processors, providing faster processing speeds and supreme reliability. Both solutions can be run via the latest CentOS 6 operating system and Plesk 10, and feature generous allowances of storage space, RAM and RAID1 protection. The company's Dedicated Servers, currently with 50 per cent off for 2 months, offer enterprises a powerful and secure server platform and far greater flexibility than on-premise solutions.

It articulates that Dedicated Servers are the ideal solution for IT professionals and businesses that require robust server operations for applications and data storage without the capital expenditure or the physical space required for running hardware 24/7 on their premises. Its servers use the latest Intel processors to deliver powerful, energy-efficient performance, meaning intensive programs can be run simultaneously without the need to slow down. Users enjoy guaranteed access to unlimited bandwidth, and retain complete hands on (KVM) remote control of their server at all times.

The company mentions that priced from GBP 64.50/month+VAT for first 2 months, and GBP 129/month+VAT thereafter, its DS710i Dedicated Server solution delivers high performance via its 2.8Ghz Intel Quad Core i5 processor, 8GB RAM and 2 x 1000GB RAID protected hard disk drives. The DS910i solution priced from GBP 84.50/month+VAT for first 2 months, and GBP 169/month+VAT thereafter, offers even higher performance with a 3.1Ghz Intel Quad Core i5 processor, 12GB RAM and 2 x 2000GB RAID protected hard disk drives. Further savings are available for annual payments. It adds that the company also includes free SSL certificates for the first year. Plesk 10 can be added for only GBP 14.99/month+VAT. Currently, all servers are provided with 50GB of free Online Backup for Windows servers.

It claims that especially important for business users, all data is hosted in the company's highly secure state-of-the-art UK data centers, and receives its unlimited bandwidth and 100Mbps high-speed virtual data pipe. Every server is maintained with the latest operating system updates to maximize efficiency and security. Technical support is provided 24/7 from the UK via the phone or online.

Steve Holford, Marketing Director, Fasthosts Internet Ltd, said, "Our latest servers have been added to ensure we keep ahead of the competition. Our fusion of Intel Sandy Bridge Quad Core processors with world-class UK infrastructure means Fasthosts servers will be an excellent proposition for demanding users."

Datapipe Partners with Shanghai Data Solution

Partnership enables the company to enhance service offering in Mainland China.

Datapipe, a provider of managed IT services, yesterday announced a strategic partnership with Shanghai Data Solution Co., Ltd. (SDS), a provider of data center and network services.

The company explains that the partnership enables it and SDS to offer a unique combination of services to multinational companies in China, as well as Chinese enterprises overseas. SDS owns and operates fully redundant Tier 4 grade data center facilities with one of the few premier carrier neutral network platforms in China. SDS possesses a full complement of IDC, ISP and ICP licenses to operate such services in China.

"SDS has a strong reputation for delivering a high level of service to multinational corporations, many of which are existing Datapipe clients," said Robb Allen, CEO, Datapipe. "As a result, we see great potential for this strategic relationship and look forward to providing SDS clients with Datapipe's enterprise ready, mission-critical IT services."

"Our team at SDS works hard to fully satisfy our customers with mission critical applications through the reliable and secure IDC and network platforms that SDS has built over the past 12 years," said Dr. Zhang Jianfeng, CEO of SDS. "Working in partnership with Datapipe, SDS is now able to extend the scope of our services to include a complete solution for IT outsourcing and cloud computing services."

myhosting.com Re-launches Shared Web Hosting Plans

Re-launches its portfolio of shared web hosting plans based on CentOS Linux and Windows 2008, offering additional and enhanced features for new and existing customers.

myhosting.com, a provider of affordable VPS hosting and cloud services, yesterday announced that it has launched a series of updates to its shared web hosting plans, offering new names and enhanced features for both its Linux and Windows Hosting product lines. The full range of enhanced Shared Web Hosting plans available from myhosting.com are designed specifically with individuals and small to medium sized businesses in mind.

According to the company, the Basic Web Hosting plan, based on the CentOS Linux platform, has been rebranded as the Personal Website Hosting plan, highlighting its popularity for personal uses such as blogging, WordPress hosting as well as Personal and Small Business use. Included with the new package are a USD 25 credit for Bing and Yahoo! Search advertising, as well as a USD 25 Google Adwords credit, for a total of USD 50 in advertising credits.

It says that the Premium Web Hosting plan has also been rebranded as the Business Hosting plan, highlighting its full feature set designed to give SMBs everything they need to get started with their online presence, from Microsoft Exchange-based email, to dual platform Windows and Linux shared hosting platforms as well as USD 100 in search advertising credits.

The company states that the most significant changes come with the launch of the eCommerce Hosting plan, previously known as the Professional package. This hosting package comes with all the standard features in the Business Hosting plan, plus additional mailboxes and databases, as well as bundled eCommerce features that can help get businesses selling their products or services online. Included in the eCommerce features are a free installation and license for Pinnacle Cart, a leading shopping cart solution that touts a user friendly experience, designed specifically from a Marketing perspective, and offering PCI PA-DSS compliant features. Rounding out the package is a free RapidSSL Certificate which can be used with either the shopping cart or shared hosting webspace, as well as USD 150 in credits from Bing & Yahoo! Search advertising and Google Adwords.

"We feel that it's important to help encourage our customers to achieve success, by providing them with the right services, products and incentives to encourage their business," said Tim Attwood, Product Manager for myhosting.com. "When our customers succeed, we will also succeed."

Thursday, October 20, 2011

iomart Hosting Unveils vCloud

Company's public cloud service attains VMware vCloud Powered validation.

iomart Hosting, a managed hosting and data center company, today announced that its public cloud service has achieved VMware vCloud Powered status, illustrating to customers that the company's cloud services are underpinned by VMware's virtualization and cloud computing technology, namely VMware vSphere and VMware vCloud Director. A member of the VMware Service Provider Program (VSPP), the company provides its VMware vCloud Powered service as a set of cloud computing services across a common platform, supporting the largest set of existing applications and offering distinctive application mobility uniquely available from VMware.

The company says that its customers have the ability to move workloads from their VMware vSphere-based virtualized or private cloud environment to the VMware vCloud Powered service and back again. This application portability is a key differentiator allowing customers to achieve the flexibility and security they need while enabling increased IT agility.

It articulates that the company sought VMware vCloud Powered validation in order to further expand its VMware-based cloud services and solutions. Its public cloud service has been designed with public cloud and resellers in mind, offering convenient and scalable access to the VMware platform. Customers will be able to use it as their sole source of VMware provisioning or to extend the capacity of their private cloud deployments. As a validated provider, it can now provide users with enhanced responsiveness and agility, and reduced IT costs through increased consolidation, task automation and simplified management.

Sarah Haran, Managing Director of iomart Hosting, said, "iomart Hosting specializes in high availability, fully managed cloud solutions and we quickly realized that to provide market leading solutions we needed industry-leading leading hypervisor and management technology." Sarah Haran added, "Our move into the vCloud Powered program allows us to further expand our range of industry leading solutions for our customers."

Gavin Jackson, Director, vCloud & Service Providers, EMEA, VMware, said, "The VMware vCloud Powered program was developed to enable our service provider partners to differentiate themselves and help them bring their enterprise-class cloud services to market in this competitive landscape. We look forward to supporting iomart Hosting further as it delivers on the agility and performance customers are looking for in the cloud computing landscape."